At Impact Design & Print we are committed to redefining customer service by embracing personal interactions and ensuring that every client conversation is a face-to-face journey towards excellence. We prioritise meeting deadlines with precision and enthusiasm, consistently going beyond expectations to deliver outstanding results. Our mission is to cultivate meaningful relationships and provide unparalleled service, ensuring that every project is not just completed, but completed with a personal touch and to the highest standard of satisfaction.
Experience: 32 Yrs in Printing and Account Managing.
Good at: Shoe horning a job into production somehow. Will get that job done for you!
What rocks: Speaking to customers and getting to know the person behind the job.
What sucks: Couriers, poor coffee, no sun.
Experience: 25 Yrs in Exhibition and Account Managing.
Good at: Seeing the solution before its quoted. Making it happen.
What rocks: New products and machinery that make things exciting.
What sucks: No coffee, Meal Deals, Snail pace.
Experience: 35 Yrs in Design and Account Managing.
Good at: Being a distinguished gentleman.
What rocks: Prior preparation and organisation.
What sucks: Quoting system quirks, bad email signatures.
Experience: 400 Yrs in Design and Digital Creation.
Good at: Creating the most amazing graphics and generating files that are printable as well as stunning.
What rocks: Print ready artwork, 300dpi images, real images.
What sucks: AI Images, “quick” PDFs and being cold.
Experience: 32 Yrs in Finance.
Good at: Getting our accounts in order in superhuman ways.
What rocks: Tidy books and a record of every transaction.
What sucks: Not having receipts, she will find you!.
Experience: 25 Yrs in Print and Account Managing.
Good at: Getting back to you with a quote today and a round of golf thrown in.
What rocks: Great tea, jumping on the tools in production.
What sucks: Not enough daylight for a round of golf after work.
Experience: 13 Yrs in Signage and Manufacturing Graphics.
Good at: Making jobs go through Production like a hot knife through butter.
What rocks: Machines behaving, beer and cheeky one liners.
What sucks: Being far away from Bas Vegas.
Experience: 20 Yrs in Production and Graphic Installation.
Good at: Taking on fresh challenges daily.
What rocks: Tesco meal deal, getting the sketch pad out for some technical solutions.
What sucks: Being hungry and no sign of lunch.
Experience: 24 years Graphic Design, current focus on Digital Marketing and new business gen.
Good at: Supporting the business.
What rocks: The whole team at Impact, love it when they pull together.
What sucks: Not enough hours in the day.
Impact, established in 1996, reflects the entrepreneurial spirit of its founders, Massi and Matthew. United by a shared mission to support individuals in realising their creative ideas and business objectives, Impact provides exemplary services within the print and exhibition industry. Both founders are deeply committed to delivering consistent, high-quality service, ensuring that every customer is treated with equal importance.Their approach is collaborative and customer-focused, aiming to achieve the best outcomes for every project, efficiently and within budget. The foundational ethos of Impact is characterised by a proactive, can-do attitude, embodying a strong drive to overcome any challenges. Whenever faced with a demanding brief, Massi and Matthew demonstrate their commitment by going above and beyond to devise effective solutions, ensuring that the needs and expectations of their clients are not just met, but exceeded.
Located in Basingstoke, Impact operates from a substantial in-house production facility, eliminating extra steps in the supply chain by handling all graphics and printing internally. This allows Impact to function as a one-stop shop for all large format printing needs, streamlining the process from design to installation.Impact doesn’t just manage complex projects efficiently; it also continuously invests in the latest technology and materials. This commitment enables the company to keep up with cutting-edge printing techniques and innovative solutions, ensuring they meet tight deadlines and exceed client expectations. This forward-thinking approach positions Impact as a leader in the print and exhibition industry.
Our years of experience mean that we have expert knowledge of all aspects of print and production.
We are built on reputation and repeat business, our customers have confidence in the quality of our goods and service.
When we commit to a deadline we make sure that we do whatever it takes to fulfill it.
Our team is standing by to make sure you are getting the support you need with your job.
